Terms and Conditions Arsenal33 — Complete Platform Usage Guide

1

Acceptance of Terms of Use

Use of the arsenal33 platform is subject to the terms and conditions stated in this document, together with Privacy Policy and Responsible Gaming Policy which is considered part of this agreement.

Arsenal33 reserves the right to modify, add to, or amend any part of these terms at any time without prior notice. Changes take effect immediately upon being published on the website. It is the user's responsibility to review these terms periodically to ensure continued compliance with the latest version.

2

Account Registration Eligibility

To register and use the arsenal33 platform, you must meet all of the following eligibility requirements:

• Aged at least 18 years old or have reached the legal age of majority under the laws of your jurisdiction.
• Having full legal capacity to agree to binding agreements.
• Not listed on any prohibited individuals register maintained by the relevant authorities.
• Registering for personal use and not on behalf of another person.
• Never had an account closed by arsenal33 for previous terms violations.

3

Registration and Account Management

Each user is only permitted to hold one (1) account on the arsenal33 platform. Multiple account registrations are strictly prohibited and may result in all associated accounts being closed and balances forfeited.

During registration, you are required to provide accurate, complete, and up-to-date information. The details you will need to provide include:

• Full legal name as per valid identification document.
• An active and accessible email address.
• A valid Malaysian mobile phone number.
• Your actual date of birth for age verification.

You are solely responsible for keeping your username and password secure. Arsenal33 is not liable for any losses resulting from unauthorized access to your account due to negligence in safeguarding your login credentials.

4

Deposits, Withdrawals and Financial Transactions

All financial transactions on the arsenal33 platform are processed using legitimate and secure payment methods. The platform accepts deposits via FPX, Touch 'n Go, DuitNow, and other local Malaysian payment methods.

Users must ensure that the bank account or e-wallet details registered are in their own name and match their arsenal33 account information. arsenal33 reserves the right to suspend or reject withdrawals where there is a mismatch in information or outstanding KYC verification requirements.

• All deposits are final and cannot be reversed once processed.
• Arsenal33 does not cover any transaction fees charged by banks or payment providers.
• Withdrawals will only be processed to a verified bank account or e-wallet registered under the same user's name.

5

Bonuses, Promotions and Special Offers

Arsenal33 offers a variety of bonuses and promotions from time to time as part of its rewards program for loyal users. All bonuses are subject to wagering requirements and specific terms stated in each promotion.

• Bonuses may only be claimed by users who meet the eligibility requirements set for each promotion.
• One bonus cannot be combined with another unless explicitly stated otherwise.
• Arsenal33 reserves the right to void bonuses and any winnings derived from them if misuse is detected.
• Any attempt to exploit the bonus system through unauthorized methods will result in account closure.
• Wagering requirements must be met within the specified time frame, or the bonus will expire automatically.

6

Game Rules and Fairness

All games available on the arsenal33 platform use an independently audited Random Number Generator (RNG) system to ensure that every game result is fully random and fair to all users.

• Game results are final and cannot be disputed once a round has ended.
• Any technical disruption occurring during gameplay will be handled in accordance with the arsenal33 technical disruption policy.
• Users are prohibited from using automated software, bots, or any other technical means to gain an unfair advantage.
• Large wins may be subject to review before being processed for withdrawal.

Arsenal33 reserves the right to void any game round or transaction found to involve fraud, exploitation of technical errors, or a breach of platform rules.

7

Responsible Gaming

Arsenal33 is committed to responsible gaming practices. We provide self-control tools to all users to help them play within healthy, manageable limits.

• Deposit Limit: Set daily, weekly, or monthly deposit limits through your account settings.
• Loss Limit: Set the maximum loss amount you are willing to accept within a given period.
• Session Time Limit: Limit your gaming session time to avoid excessive play.
• Temporary Suspension: Request a temporary account suspension from 24 hours up to 6 months.
• Self-Exclusion: Users who wish to stop permanently may request self-exclusion through customer support.

8

Privacy and Personal Data Protection

Arsenal33 collects and processes users' personal data in accordance with its established privacy policy and applicable data protection legislation. Data collected is used for account verification, transaction processing, service improvement, and legal compliance.

Arsenal33 does not sell, transfer, or disclose users' personal data to third parties without user consent, except in the following situations:

• When required by law or a valid court order.
• To third-party service providers who assist in platform operations, subject to strict confidentiality agreements.
• In cases of fraud or illegal activity requiring disclosure to the authorities.

For full details on how arsenal33 handles your data, please read Privacy Policy ours.

9

Prohibited Activities and Conduct

Users of the arsenal33 platform are strictly prohibited from engaging in any of the following activities:

• Registering more than one account or using another person's identity.
• Money laundering or any suspicious financial activity conducted through the platform.
• Using bots, automated software, or third-party tools to play or exploit the system.
• Attempting to hack, disrupt, or manipulate the arsenal33 technical systems.
• Colluding with other players to cheat or gain an unfair advantage.
• Abusing promotions or bonuses through methods not intended by the platform.
• Providing false or misleading information during the registration or KYC process.

10

Account Closure and Termination

Arsenal33 reserves the right to suspend or close any account at any time, with or without prior notice, under the following circumstances:

• Violation of any terms and conditions set out in this document.
• Confirmation that the user does not meet the age or jurisdiction eligibility requirements.
• Activities suspected of involving fraud, money laundering, or illegal conduct.
• Instructions from relevant legal or regulatory authorities.
• Accounts inactive for more than 12 months with no transactions.

Users may also request to close their own account at any time by contacting the arsenal33 customer support team. Eligible balances will be processed for withdrawal once all verification requirements are met.

11

Arsenal33 Limitation of Liability

To the extent permitted by applicable law, arsenal33 is not liable for:

• Any direct, indirect, incidental, or consequential losses arising from the use of the platform.
• Service disruptions caused by system maintenance, technical failures, or events beyond arsenal33's control.
• Losses resulting from unauthorized access to a user's account due to the user's own negligence.
• Any investment or financial decisions made based on information on the platform.

The maximum total liability of arsenal33 to any user under any circumstances shall not exceed the amount deposited by that user in the 30 days preceding the claim.

12

Amendments to Terms and Governing Law

Arsenal33 reserves the right to amend, update, or replace these terms and conditions at any time. The latest version will always be available on the arsenal33 website with an updated revision date.

Users are advised to review this page periodically. Continued use of the platform after any amendments are published will be considered acceptance of the revised terms.